1 hour ticket response
Wide Open Host’s team of customer service technicians is committed to providing rapid answers to all your queries. We’ll review your customer support ticket once it has been delivered and will reply with a solution within less than sixty minutes after the client support ticket submission. In reality, our average client support ticket response time is twenty minutes.
A Top–Class Technical Support Service
We’ve got a team of web hosting support engineers who are eager to reply to all your inquiries whenever you require assistance. Almost all our client service team representatives have several years of experience in the Linux shared hosting realm, which means that you can always count on rapid and in–depth answers to your inquiries.
An Easy–to–Browse Help Center
Built into the Web Control Panel is an easy–to–navigate Help Center, which offers you a variety of sources of information. You can browse through a routinely updated knowledgebase offering web hosting account administration articles and site management articles, watch the step–by–step video tutorials or take a look at our F.A.Q. repository.