Q: Why do I have to move my web site? What does website migration include?
A: The web site migration service available at Wide Open Host is absolutely free of cost and involves moving all your web files, databases and e–mails from your current provider to your brand–new hosting account with us. We will also revise all the settings required for your websites to be completely operational on our ultramodern cloud hosting platform.Our technicians are completely capable of moving any sort of web site. With years of experience in this field, they’re experts in the inner workings of our cloud hosting platform, our Control Panel and all other well–known Control Panels. For them, transferring a custom–built app with lots of custom libraries is as elementary as transferring a simple WordPress blog.
Q: How long will the web site migration process take?
A: We strive to implement all website migrations as fast as possible. Still, we don’t have a set time frame for website migrations. There are different things that you have to consider – the actual size of your web site and the workload of our website migration team, etc. We always strive to accomplish each migration in less than 48 hours. With smaller–sized websites, our staff typically manages to finish in under 24 hours.
Q: Do you need something from me before you begin moving my site?
A: We don’t need any sensitive data. We will require, however, the login information for your present web hosting account as well as the name of the website that you need to migrate.
Q: My present web hosting account has sensitive data inside. How can I rely on you?
Q: How about downtime? Will my site be offline?
A: Your web site will continue to work just like it did before with your previous web hosting provider. After we are through with the transfer, your site will be configured to work on our hosting platform and we will ask you to preview it. If it is functioning properly, all you will need to do is update the name server records for your domain. Your site will be migrated over to us without any downtime whatsoever.
Q: Will my old web hosting provider need to do anything?
A: While we move your website content, your web hosting provider will not be aware of the transfer at all. We won’t get in touch with them in any way.
Q: Does it make any difference what platform my current hosting provider is using?
A: We can migrate your site from any web hosting provider or any Linux–driven hosting platform on condition that we can access the Control Panel and there’s File Transfer Protocol access available.The only sites that we are unable to transfer are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.