Customer Support Channels
A 1–hour Response Guarantee
Providing outstanding support promptly is our main priority, so that we back up each Linux shared hosting plan with a one hour ticket response warranty. At the time you supply a ticket or drop an email, our client tech support staff will try all they possible can to provide the most appropriate answer to your issue and to offer assistance promptly.
A Top–quality Support Service
Our technical support service is supplied by a crew of competent employees who definitely are ready to respond to your issue quickly. You can easily communicate with the technical support staff by starting a tech support ticket from your Web Control Panel or by posting us an email message. On business days, you can also call us on the telephone or take advantage of the live chatting option.
An Intuitive Help Section
If you need assistance while performing tasks within the Control Panel, you are able to always select the Help control key and locate your concern in the selection of articles that will appear. We have also turned many of the posts into videos. The list of movies will come up if you click the Videos key available on the top right.