A User–Friendly Help Center Section
The Help section built into Wide Open Host’s Web Control Panel offers a collection of help articles and frequently asked questions. Aimed toward fixing any common problem that you may possibly encounter, they are compiled by our support team of trained technicians.
For all of you who would rather find out how to fix a frequently experienced problem by watching an educational video, we’ve added a collection of video tutorials to our Web Control Panel. All the tutorial videos are concise and simple to comprehend. They offer step–by–step presentations of different site management actions.
A 1–Hour Response Guarantee
We back up our semi–dedicated servers with a 24x7x365 customer care service and a 1–hour support ticket response guarantee. Our knowledgeable technical support engineers will be online for you 24/7 to respond to your inquiries and to remedy any problem that you may possibly have. Just send a ticket from the Help section and we will reply right away.