Phone Support in Shared Hosting
In case you decide to get one of our Linux shared hosting, you can contact our customer support team over the telephone for 14 hrs per day. We can help you choose the perfect plan for your web sites as we realize that it is better to discuss such matters with a live person. If you already have an account, we can assist you with all your sales/billing questions and general issues, even with some tech matters which do not need a lot of time or escalation to a system administrator as it'll be more convenient to open a ticket for time-consuming problems and have all the communication in one place. We now have telephone numbers in the United States of America, the United Kingdom and Australia, so you will be able to call the one you prefer and talk to our representatives.
Phone Support in Semi-dedicated Hosting
Any time you need additional information for the Linux semi-dedicated hosting that we provide, you can call one of the three support phone lines that we have around the globe - in the United States, the United Kingdom and Australia. In this way, you can check ahead of time if our services will be appropriate for your websites. If you are already our customer and you own a semi-dedicated account, you will be able to reach us on the phone for 14 hours a day about any billing or common questions. For strictly technical matters you will have to use our ticketing system to communicate with our technical support because someproblems simply require additional time to be taken care of, but we will assist you over the phone with a number of minor technical issues as well, saving you the time and efforts.